Our refund policy is designed to ensure your satisfaction with our products and services. If you are not completely satisfied with your purchase, please review the following guidelines for requesting a refund:
Eligibility for reimbursement
Refunds are available for purchases made directly through our website or from authorized resellers.
The refund request must be made within the specified refund period as indicated on the product or service page.
The product or service must be in its original condition and not used or consumed.
Reimbursement process
To request a refund, please follow these steps:
Contact our customer support team with your refund request.
Provide relevant details including order number, date of purchase and reason for refund.
Our customer support team will review your request and determine its eligibility for a refund.
If approved, the refund will be processed within a reasonable time frame.
Non-refundable items
The following items are generally non-refundable:
Products downloadable or delivered in digital form, such as software licenses, digital media or access codes.
Services fully rendered or consumed.
Personalized or personalized products.
Perishable goods.
Gift cards or vouchers.
Please note that this list is not exhaustive and other items may also be non-refundable.
Contact us
If you have any questions about our return and refund policy, please contact us by email support@meilleurstore.shop